Data Privacy Policy

Introduction

We take the protection of your personal data seriously and process your information exclusively in accordance with applicable legal regulations (GDPR, TMG). This privacy policy informs you about the nature, scope, and purpose of data collection and processing when using our website and making a booking request.

Responsible Party

Responsible for data processing:

[admin Los Zarzales]

[finca@los-zarzales.com]

Collection and Use of Personal Data

When you contact us via the website or by email, we collect and store the personal data you voluntarily provide. This may include:

Name
Email address
Phone number (if provided)
Details about your intended stay (e.g. preferred dates, number of guests, type of stay)

Purpose of Data Processing

We process your data for the following purposes:

To handle individual private bookings
To manage group bookings
To organize private retreats or nature stays
To respond to inquiries about seminars and workshops
For scheduling and occupancy planning
To comply with legal obligations (e.g. tax regulations)

Legal Basis for Processing

Data is processed based on:

Art. 6 (1) (b) GDPR – for the fulfillment of (pre-)contractual obligations
Art. 6 (1) (f) GDPR – for our legitimate interest in effective communication and booking administration
Art. 6 (1) (c) GDPR – for compliance with legal requirements

Data Retention

We store your data only for as long as necessary to fulfill the intended purpose or as required by law (e.g. retention periods for tax purposes).

Disclosure to Third Parties

We do not share your personal data with third parties unless necessary for fulfilling our agreement with you or required by law.

Your Rights

According to the GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict data processing
Data portability
Object to certain data uses
Withdraw any consent given at any time

To exercise your rights, please contact us using the details above. You also have the right to lodge a complaint with your local data protection authority.

Cookies and Server Logs

We do not use cookies for tracking or analytics purposes. Server log files are collected solely to ensure the technical functionality and security of the website.